Robbie (service advisor/manager) was great. Listens well, explains things well. He's courteous and helpful.

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Great customer service. Also was there less then one hour. Thank you for your service

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Very professional and courteous staff, as well as no long wait time, very potential.

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Every time I enter into the facility is a Chevy they greet me with such a great smile Katie is so amazing at the service department and she does such a phenomenal job. Recognizing and remembering who I am giving Stella service often love it. Mr. Door is so amazing as well and the whole staff keep up the great work !

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Great experience!

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they open on a sat great quick friend ly service and very cheaper than I expected

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Perfect customer service!! Fixed my husband’s car in a timely manner, and Ms. Katie is the best! We couldn’t find any other car dealerships that would put a alternator in our car but they did! Our car is back on the road and we couldn’t be any happier Highly recommended!

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Barnes crossing Chevrolet in New Albany is a great place to go for all your car needs. Great people and great service.

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They went out of there way to accommodate me Saturday. Which was my fault I was running late and need a quick oil change and they made it happen!

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Fantastic experience! Wonderful customer service! Steve Owen went above and beyond to find me the perfect vehicle.

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Professional

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They are a little hard to get on the phone, but the staff is friendly. They have been very helpful each time we have had maintenance done on our vehicle. They have always been able to get us in the same day I call. That can not be said about many dealership shops.

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Things were a little bumpy at first but in the end Willie aka "leonidas" and Jeff straightened everything out and we couldn't be happier. If you go ask for a salesman named Shawn also. Good group of people. Would deff do work with them again.

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I had intentions of just getting my Chevy Cruze fixed but I ended up getting a Chevy Equinox cause my car was too expensive to fix. Jamal was an excellent salesman. I would recommend him for all your car buying needs.

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VERY GOOD SERVICE AND THE REPAIR ON MY CAR I S O.K. THANKS.

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About 5 hrs into a 14 hr trip, and passing through MS we hit a block in the road during the wee dark hours of the morning. The front passenger wheel was badly busted. The spare being one of the little doughnuts we knew this wouldn't make the rest of the trip. Stopping in Tupelo to wait for places to open up to try to find help. We made several calls in Tupelo to no avail. We tried a call to New Albany Buick dealership. The nicest man answered from the parts department. He was unable to help us directly, however he had an idea. He took my info and in just minutes he called me back with a solution. He would make no money for this assistance. He connected us with a used wheel and we were soon back on our way. We appreciate this man's assistance. I'm sure he was very busy and he could have easily given us the brush off. But he didn't, his help was greatly appreciated and he's our hero.

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Reps for BC Mazda/Chevy made sure the car I was interested in...was there and ready for our agreed appointment. Thanks to Shea on this, putting in the hours and taking care of business. Thanks to Jaylen at BC Mazda/Chevy. getting the deal done. I love my purchase and would definitely shop any BC dealership. Thanks again.

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Had oil changed and service recalls performed. Very professional and very friendly.

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Everyone was so friendly and helpful and the price was so affordable. I will be going back again for all my car service. Thanks so much

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I'm giving a four because the people that work there do help people who otherwise may not be able to get financed anywhere else. But you come in in the morning and sit there all day and into the evening. Salesmen are accommodating, but you have to keep asking, how's it going ? Is there any word yet ? But it's been my experience they will get you a vehicle.

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My experience was phenomenal. In a now virtual world I was able to conveniently conduct all of my business via text message. The sales person sent me photos of the vehicle I was interested in and accepted all of my info via text. When I arrived at the car lot he met me at the vehicle and allowed me to test drive it. After the test drive we proceeded to sign paperwork which took almost no time at all. I’m grateful for the awesome experience.

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My husband and had been looking for a truck for a couple of weeks we went to a few other places and didnt have the greatest experience. Then we found the most amazing deal in the perfect diesel truck late Wednesday night. We went to Barnes Crossing Thursday morning Neil greeted us and we walked out the door with our truck in about 2 hours!!! Everyone we spoke to was so helpful and friendly we will definitely be going back and I highly recommend!!!

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It was like you would want a business visit. Well met and friendly staff, straight to the point and the wait there is all dependent on the service you need. No complaints on my end.

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Very helpful and nice. I enjoyed the process.

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This service center was great! I ran into issues with my tires heading back to Missouri and had to stay overnight in New Albany. Arrived at the service center first thing Monday morning and they identified the issue immediately. I was fixed up and back in the road within 3 hours. The service staff was very friendly and welcoming. I appreciate the service!!

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