Very helpful and nice. I enjoyed the process.

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This service center was great! I ran into issues with my tires heading back to Missouri and had to stay overnight in New Albany. Arrived at the service center first thing Monday morning and they identified the issue immediately. I was fixed up and back in the road within 3 hours. The service staff was very friendly and welcoming. I appreciate the service!!

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Neal was great to work with; no pressure, very professional. He and the whole team at Barnes Crossing made the process enjoyable. I would definitely buy another vehicle from Neal and Barnes Crossing Chevrolet. Great prices and great customer service.

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Neal was great to work with; no pressure and very professional. He and the team at Barnes Crossing made the process enjoyable. I would definitely buy another vehicle from Neal and Barnes Crossing Chevrolet. Great prices and great customer service.

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Enjoyed the prompt and friendly service. Great job! Loved the new service person, she was very friendly, respectful and helpful.

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I thank the people at Barnes Crossing for a beautiful experience in helping me with my purchase. The people there are very nice and polite. They help you in anyway they can to get you the vehicle you desire. Thanks Barns Crossing crew.

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From the beginning until the end of the purchasing process, the people at Barnes Crossing Chevy were willing to go above and beyond to make sure I was taken care of. I want to thank Jake, David and Steve for all that they did to help my family get a new truck. Thanks to the whole Barnes Crossing Auto Group for all the past 5 years of vehicle buying!

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Very efficient and informative

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I had the best experience with Barnes Crossing Chevrolet, Buick, GMC in New Albany. Jaylan Buchanan was the best representative for that location! He went above and beyond to make our dream come true! Not only did he take care of the whole process in a timely manner but he also delivered my husband’s dream truck to our home in Iuka, MS!! Thank you Jaylan and the whole Barnes Crossing crew for all your help!!

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FANTASTIC crew!! Highly recommend Neal, Ed, Shannon and the entire service team—sorry if I missed anyone! They ALL went above and beyond to make sure we were back on the road within minutes! If you need a new car or any service do yourself a favor and visit Barnes Crossing Chevrolet!

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Yes highly recommend if your having electrical problems with your auto, Dan Cobb can resolve it!! No one else could tell me what was wrong with my truck and he found the problem quickly and did not charge an arm and leg to fix! Highly satisfied with everything and recommend them for your needs also!!! Thank you Barnes Crossing Chevrolet! One happy customer here!!

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We had an amazing experience while diagnosing and repairing my 3 year old Chevrolet. The staff was professional, thorough, honest, and quick to make the repairs. I rode along with the technician to accurately describe the problem I was experiencing while driving my vehicle. Additionally, I informed him that I would be leaving for a rode trip the upcoming weekend, to which they made all the necessary measures to quickly replace my transmission. The service we received was top-notch and meant the world to our busy family. We will be loyal patrons for life.

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Friendly staff. Was great experience

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In my previous review I was very disappointed in this dealership. I can honestly say that the management team did not turn a death’s ear. They wanted to hear my concerns, my thoughts, and answer all questions I had. They worked hard to figure out the best solution. Yes, sometimes it takes going that extra mile and they did. Thank you for striving to succeed in the Customer Service area and I must say you did and I appreciate it.

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Dave was easy to deal with and was persistent in trying to find what we wanted. The process was easy and efficient at the dealership

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Steve Owen is the man. If you’re looking for a vehicle then he is your guy. Thanks for the great experience!

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These guys were great with a seamless experience! Shawn was awesome and made it hassle free. Would definitely recommend 10 out of 10!

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Ed Kelly went above and beyond with helping me Thanks.

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Customer service was fantastic! Jaylan was amazing and super helpful and friendly. All of the employees were friendly. They all worked really hard to get me into a vehicle and I wanted that worked with my budget. They’re awesome. Highly recommend them.

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The sale people are extremely helpful. They even looked until they found the right car for me.

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Purchased a 2019 Chevrolet traverse from Shawn and he made it quick and easy car buying I highly recommend

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I had to take my vehicle there twice. Each time they called before doing any work. Thank you for considering me and letting me know the cost before the service.

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Great experience. Appropriately diagnosed the problem with my vehicle and fixed it on the first try. Will definitely be using this service department again.

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First time using thier services, they did a good job. Will use them again.

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Katie was very nice and professional from the time I left my car until I picked it up. They kept me up to date on every repair they were doing before they started, as well as the price. I’m cheap so anything over $500 is expensive, but vehicle rides and sounds better so far.

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